1800 432 303

6/5 McCourt Rd, Yarrawonga NT 0830, Australia

©2019 by Industry Health Solutions.

EMPLOYEE ASSISTANCE PROGRAM (EAP)

Free Quality Care

WHAT IS THE EMPLOYEE ASSISTANCE PROGRAM?

The Employee Assistance Program (EAP) is a short-term counselling and advisory service for all NT Government Employees to seek professional assistance for any personal or work related problems. The NT government has approved Industry Health Solutions to provide professional psychological support services independent of your employer.  


This benefit has been designed to help improve your wellbeing and function at home and within the workplace.

It is easily accessible, free and confidential. We are highly qualified and experienced in providing these services.

WHO CAN USE THE SERVICE?

All Northern Territory Government Employees and their immediate family members can access 3 free sessions.

WHEN SHOULD I USE THE EAP?

This service should be used to help resolve any problems or issues that may be causing you or your family concern. This can include:


  • Bullying and harassment support

  • Workplace issues and challenges

  • Stress and anxiety

  • Feelings of low mood and loss of enjoyment

  • Relationship and family difficulties

  • Interpersonal conflict,

  • Alcohol and drug issues

  • Gambling worries

  • Grief and loss

  • Financial or legal pressures

  • Health and wellbeing concerns



IS IT CONFIDENTIAL?

In short YES.  Your privacy will be maintained at all times. Your personal sensitive information remains with Industry Health Solutions and the consultant will NOT discuss your details with anyone unless you authorise them to do so in writing, or if required by law. 


In the case of any workplace issue, you may authorise your consultant to discuss the matter with another person you nominate to help address the situation.


HOW CAN I GET ASSISTANCE?

Industry Health Solutions is available to meet your needs through:

  • Face to face assistance

  • Telehealth

  • Telephone counselling